Payment Policy

2025/08/28

Payment Policy

Welcome to Juancheng Libao Trading Co., Ltd. We are committed to providing you with a safe and convenient payment experience. Please read the payment policy below for more details.

1. Payment Methods

 Accepts payments via Mastercard, Visa, American Express,  Paynow, Grabpay, and Cash on Delivery.
All transactions are processed through an encrypted and secure environment to ensure the safety of your payment information.
2. Currency and Exchange Rates

All orders are settled in Singapore Dollars (SGD).
If you pay in other currencies, you may incur a currency conversion fee, which is determined by your card-issuing bank or payment provider.
3. Payment Process

When placing an order, select the payment method that suits you and follow the prompts to complete the payment.
After successful payment, you will receive a confirmation email with order details and transaction information.
4. Payment Issue Resolution

If you experience payment failures or any technical issues, please check that your payment information is correct and that you have sufficient balance in your account. If the issue persists, please contact our customer service team at service@mail.rimvelon.com or call 19212379405. We will be happy to assist you.
5. Invoices and Receipts

All successful transactions will be accompanied by an official electronic invoice, sent to your registered email address.
Please keep this invoice as proof of purchase for future reference.
6. Security

We utilize advanced security technologies to protect your information from unauthorized access and use.
Please do not disclose your payment information to third parties to avoid unnecessary risks.
For further assistance or any questions, please feel free to contact us at service@mail.rimvelon.com or call 19212379405. Thank you for your trust and support of Juancheng Libao Trading Co., Ltd.! We look forward to providing you with a quality shopping experience.